Call Cox customer service to get immediate help for TV, Internet, Digital Telephone, home security and tech solutions services, billing, account, business or residential products and other customer service issues.
There are seven different ways to contact Cox including phone numbers, toll-free 1 800 numbers, Cox live chat, email support, forums, and social media.
Ways to Contact Cox Communications Customer Service
- Customer Service 855-680-3750
- Average Wait: 13 mins
- Hours: 24 hours, 7 days
- Best time to call: 9:00 am
- To talk to a live person press 1
- For new service press 2
Toll-Free Numbers Look Up
- New Service, Moving, Promotions: 1-855-791-4148
- Cox Technical Support Number: 1-855-791-4148
- Sales 1-800-818-0679
- Cox Home Network Support Number 1-877-891-2899 (24/7)
- Cox Communications Tech Solutions Number1-877-TEC-SOLV (1-877-832-7658) (24/7)
Other Customer Numbers
- Homelife customers call 1-877-404-2568
- PAID Advanced Technical support 1-877-COX-ASST (269-2778)
- Move My Service 1-877-620-2098
- Customer Service 800-234-3993
- Customer Service 888-566-7751
- Customer Service 703-378-8422
- Moving & Address Change Concierge: 877-318-2092
- New Customer Concierge: 888-715-3291
- Deals & Packages Concierge: 888-858-0822
Ordering new service, questions about a pending order or upgrade your service.
- Call 1-800-818-0679
- Monday – Friday, 8 am – 8 pm
- Saturday, 9 am – 6 pm
Billing & Technical Support
Call for balance check, make a payment or technical support for TV, Internet and Phone services.
- Dial 1-800-234-3993
- 24 hours a day, 7 days a week
To start a chat with Cox live representative, click “Live Chat‘ button
Unfortunately, Cox Communications does not have a customer service email address. Alternatively, you can call on their customer service numbers.
Cox Store Locations Nearest You
Find a Cox store nearest your location for support, bill payments, and other issues.