Zong Contact

Zong Customer Service Contact Numbers, Email Support & Live Chat

Contacting Zong is very easy as there are more than one ways to do so. Zong is also known as China Mobile Pakistan. Zong made its way into Pakistani telecom industry by acquiring Instaphone in 2008. It has been a decade since Zong commenced operations in Pakistan. In this article, we will show you different ways to contact Zong customer service department including phone numbers, email support, live chat support, head office address, social media and other related information.

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It is really difficult to believe that the company has achieved so much success in such a short period of time. For Zong, it was like starting everything from scratch. But we must admit that Zong did an amazing job over the past decade and became the third largest company of its kind behind Jazz and Telenor. The company is headquartered in Islamabad, Pakistan. Wang Hua is currently serving the company as its chief executive officer. He replaced Liu Dianfeng.

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Zong offers mobile services, data services, mobile banking, telephony, and blackberry solutions. You can access the official website of Zong at www.zong.com.pk

Zong Customer Care Contact Numbers

Zong has more than thirty million customers in Pakistan. It is not easy to take care of such a huge number of customers. It is not possible without a dedicated customer service team. Well, Zong has been lucky in this regard. You need to dial 310 to talk to a customer service live person.

  1. Zong Existing Customers Dial 310
  2. New Customers Dial 111-222-111

Those who are not Zong customer and they are using the landline, are required to dial the following number.


– Rs. 2+tax will be charged for each call to 310
– Normal charges as per package plan would be charged for 111-222-111

Zong Complaints

There are three different ways to file your complaint with Zong customer care department.

  1. For complaint https://www.zong.com.pk/about-zong/zong-complaints
  2. Zong Live Chat Portal: http://www.zonglivechat.com/chat.php?a=acb8c?a=acb8c
  3. Email Zong Customer Care: customercare@zong.com.pk
  4. Voice Call to 310 for complaint locking.

Head Office Information

Zong is headquartered in Islamabad, Pakistan. You may need Zong headquarters address for mail correspondence. Here you go

CMPak Complex, Plot#47,
Kuri Road, National Park Road,
Chak Shahzad, Islamabad.

Phone Numbers:
UAN: (051) 111-222-111
Fax: 051 5402002

Zong Email Support

Email is the quickest way to contact Zong. You just need an Internet-enabled the device in order to send an email. But you also need an email address. Here is the email address you need.


Below is another email address which you can use. It is mainly used to contact Zong Human Resources Department.


Zong Live Chat

To chat with a live person or representative at Zong customer service department, visit this link

Zong Live Chat

Social Media

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